PRIVACY POLICY

About this policy

This policy explains how ASM Water Treatment Systems (“ASM,” “we,” “us” or “our”) handles information associated with the engineering toolkit website at guide.asm-water.com, toolkit requests and related project inquiries. Other websites and services may have their own privacy notices.

Information we collect

When you request the toolkit, we collect the information you submit, including your first name, work email address and company. You may also provide your last name, phone number, project location, application type, estimated flow, project stage, target timing and other project information. Please do not submit sensitive personal information or information you are not authorized to share.

We also collect information associated with requests and use of the website, such as referral and campaign information, the page from which a request was made, toolkit request and download activity, and technical information used to operate and secure the service. Depending on the tools involved, technical information may include IP address, browser and device information, timestamps and error or security logs.

How we use information

We use information to provide the toolkit and download access; communicate about a request; respond to project questions; coordinate technical reviews and project-specific quotations; maintain business records; prevent spam, fraud and misuse; troubleshoot the website; and understand campaign and website performance. We may also send relevant business communications, subject to applicable law and your communication preferences.

How information is shared

Information may be handled by service providers supporting website hosting, storage, email delivery, customer relationship management, security and analytics. We also share relevant project information with ASM personnel and engineering or manufacturing teams as needed to respond to a requested project review. Those teams or providers may operate in the United States or other countries. We may disclose information when required by law, to protect rights and security, or in connection with a business reorganization or transfer, subject to applicable requirements.

Cookies and similar technologies

The website may use cookies, local storage, download tokens and similar technologies to operate forms and downloads, maintain security and measure use. Browser settings can limit cookies or storage, although some features may be affected. Where applicable law requires a choice for nonessential tracking, that choice will be provided before such tracking is enabled. Any consent or opt-out settings presented on the website describe the controls available for that implementation.

Retention and security

We retain information for as long as reasonably needed for the purposes described here, including responding to requests, managing project discussions, maintaining necessary business records and meeting legal obligations. Retention depends on the type of information and the purpose for which it is used. We use reasonable administrative, technical and organizational measures to protect information. No website, transmission or storage method can be guaranteed completely secure.

Your choices and requests

You may unsubscribe from marketing emails using the instructions in those messages or contact info@asm-water.com. We may still send communications needed to fulfill a specific request or manage an active project relationship.

Depending on your location and applicable law, you may have rights to access, correct, delete or obtain a copy of personal information, and to opt out of certain processing, including targeted advertising or sale or sharing where those rights apply. To make a request, email info@asm-water.com with the subject “Privacy request.” We may need information to verify your identity and understand the request. If a request is denied and an appeal right applies, reply to the decision or email the same address with the subject “Privacy appeal.” Applicable exceptions and verification requirements may limit a request. We will not unlawfully discriminate against you for exercising an applicable privacy right.

Children

This website is intended for business and engineering audiences and is not directed to children under 13. If you believe a child has provided personal information through this website, contact us so we can review and address the matter.

Links and updates

Links to other websites are governed by those websites’ practices. We may update this policy as the website or our practices change. The effective date above identifies the latest version.

Contact

ASM Water Treatment Systems 9100 Southwest Freeway, Suite 201 Houston, Texas 77074 Email: info@asm-water.com Phone: (866) 676-7031